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This template is used to document all the intentions the user expresses when using a service. It will help you gain insights about what users want to accomplish and how they want to do it.
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Tenny is a pioneer worldwide in designing bridges to integrate Agile Entrepreneurship and Service Design.With The Service Startup, he helps entrepreneurs and business leaders take a lean approach to create sustainable, desirable and profitable new services via service design sprints.
Create a shared understanding of customer aspirations and priorities to identify opportunities and determine next steps.
Understand your user's experience so you can make better decisions when prioritizing projects.
Establish the right activities to create value for your customers to rapidly move them through the funnel and measure their progress.
© 2020 Tactivos, Inc. dba MURAL. Some rights reserved.
Copyright © 2020 Tactivos Inc DBA MURAL Some rights reserved.