5 Best Practices of Remote Design

Jim Kalbach is a noted author, speaker, and instructor in customer experience, experience design, digital transformation, and strategy.Jim’s newly published book, The Jobs To Be Done Playbook, offers techniques organizations can follow to turn market insight into action.

I run MURAL, where we are making creative teams become better design thinkers through our collaboration software. We started MURAL because of a game we were designing. Ask me about that.

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