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Jim Kalbach is a noted author, speaker, and instructor in customer experience, experience design, digital transformation, and strategy.Jim’s newly published book, The Jobs To Be Done Playbook, offers techniques organizations can follow to turn market insight into action.
I run MURAL, where we are making creative teams become better design thinkers through our collaboration software. We started MURAL because of a game we were designing. Ask me about that.
Ole Qvist-Sørensen
Bigger Picture
Jeff Eyet
The Berkeley Innovation Group
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Mickey McManus
BCG
Mark Tippin
MURAL
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Glenn Fajardo
Stanford d.School
Ward Bullard
MURAL
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